The Impact of Strategic Knowledge Management in Lean Healthcare Organizations

The healthcare industry faces various challenges, and Lean management and Six Sigma initiatives are gaining attention for their ability to improve performance by reducing defects, waiting time, and costs while increasing patient satisfaction. Strategic Knowledge Management (SKM) is essential for the success of Lean and Six Sigma initiatives in healthcare organizations. SKM focuses on arranging knowledge resources and competencies to bridge the knowledge gap between required and existing know-how in the organization, enhancing people's skills and assets. This study aims to explore the relationship between Lean management and SKM approach to knowledge management in healthcare organizations. The study uses regression analysis to investigate the role of SKM in achieving Organizational Performance Improvement. The findings enrich the debate in the literature on the use of a strategic knowledge-based approach to continuous improvement and provide a comprehensive framework for healthcare facility managers to promote knowledge sharing as a core asset within organizations.