The Evolution of the Role of the Justice Professional in Italy: the Challenge of Knowledge Management

This research delves into the evolution of Knowledge Management within judicial offices, with a specific focus on integrating the Office for the Trial into the organizational context. The Office for the Trial, serving both judicial functions and administrative activities, represents a symbol of organizational behavior innovation. It performs essential tasks to support judicial activity, emphasizing innovation and efficiency through the adoption of new technologies. Essentially, the professional bureaucracy of justice has transitioned its focus from individual professionals (judges) to the process. A collaborative team, including ad hoc figures like the Office for Trial staff, develops this process. Professional bureaucracies, subject to detailed analysis, offer insights into the behavioral patterns of professionals in response to policy changes and their active involvement in change processes. This exploration aims to identify strategies for managing and sharing knowledge, considering the evolution of professionals' organizational behavior towards a collaborative approach. The study underscores the imperative to develop knowledge management behaviors beyond conventional top-down approaches and foster inclusive, collaborative environments. Theoretical insights emphasize that through process modernization, technological advancements, and a collaborative culture, organizations can emerge as environments where knowledge is effectively managed and shared as a strategic asset. Moreover, from a practical perspective, the impact of structural change on internal communication and sharing strategies necessitates the introduction of new training, digitalization, and staff development tools, focusing on cultivating specific skills and disseminating knowledge.